Shipping policy

Shipping Policy

Shipping Destinations

We currently ship internationally from Colombia. Shipping availability, delivery times, and options may vary depending on your location. All applicable shipping rates are calculated and displayed at checkout before you complete your purchase.

Processing and Delivery Times

Domestic Shipping:
Orders shipped domestically typically arrive within 2 to 4 business days.

International Shipping:
International orders generally arrive within 7 to 14 business days. Delivery times may vary based on destination, customs processing, and local carrier operations.

Please note that delivery timelines are estimates and may be affected by factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor your order’s progress and estimated delivery in real time.

Questions

If you have any questions regarding shipping or delivery, please contact our customer service team for assistance.